Irish Bugle

Frequently Asked Questions

Common questions about The Irish Bugle

About The Irish Bugle

Who owns The Irish Bugle?

The Irish Bugle is built and maintained by Consult Qualia Limited (CRO Number: 760053), a tech and strategy company owned by technologist and designer Mahendra Indukuri. We are independently operated with no external investors or corporate ownership.

Learn more on our About page.

What is The Irish Bugle's mission?

We're building independent, fearless journalism for Ireland. Our goal is to challenge power, uncover stories that matter, and provide news without the constraints of corporate ownership or foreign control.

Read our full mission on the About page.

How do you make money?

We're supported by reader memberships, donations, and ethical advertising. We don't have external investors, so our revenue comes directly from readers and advertisers who share our values.

Support us: Membership | Donate | Advertise

Are you affiliated with any political party?

No. The Irish Bugle is editorially independent and has no affiliation with any political party, movement, or organization. We hold all sides accountable.

Membership & Payments

What are the membership tiers?

We offer three membership tiers: Ally (€2/month), Accomplice (€10/month), and Co-Conspirator (€30/month). All tiers support independent journalism and include benefits like ad-free browsing, exclusive content, and community access.

See full details: Membership page

How do I cancel my membership?

You can cancel anytime from your account page. Go to Account → Manage Membership → Cancel Subscription. Your membership will remain active until the end of your billing period.

What is your refund policy?

We follow Stripe's standard refund policies and comply with EU consumer protection laws. Refunds are generally available within 14 days of purchase for monthly subscriptions. Contact support@bugle.ie for refund requests.

EU consumers have a 14-day right of withdrawal under the Consumer Rights Directive. We process refunds through Stripe within 5-10 business days.

Is my payment information secure?

Yes. All payments are processed securely through Stripe, a PCI-compliant payment processor. We never store your credit card details on our servers. Your payment information goes directly to Stripe's secure servers.

Can I donate instead of subscribing?

Yes! We accept one-time donations between €0.50 and €10,000 per transaction. You can donate multiple times if you wish to give more. Donations support our journalism without recurring charges.

Make a donation: Donate page

Advertising

How do I advertise on The Irish Bugle?

We offer display advertising, sponsored content, and newsletter placements. Contact our advertising team at ads@bugle.ie to discuss opportunities. Pricing starts from €50 for small campaigns.

Learn more: Advertise page | Advertising Policy

Do ads influence your editorial coverage?

No. We maintain strict separation between editorial and advertising. Advertisers have no influence over our coverage, story selection, or reporting. We may report critically on our advertisers if newsworthy.

Read our policy: Advertising Policy

Technical & Account

How do I create an account?

Click "Sign In" in the top navigation, then choose "Sign Up". You can create an account using Google or email/password. Email verification is required for email signups.

How do I subscribe to your newsletters?

Visit our Newsletters page to subscribe to the Daily Bugle, Weekly Bugle, or both. You can manage your subscriptions anytime from your Account page.

The website isn't working properly. What should I do?

Try clearing your browser cache and cookies first. If that doesn't help, contact tech@bugle.ie with details about your device, browser, and the issue you're experiencing.

Contact: Contact page

How do I delete my account?

You can request account deletion by contacting support@bugle.ie. Under GDPR, you have the right to have your personal data deleted. We'll process deletion requests within 30 days, though some data may be retained for legal or financial compliance (e.g., payment records).

Is my data secure? What about privacy?

We take data security seriously. All connections are encrypted with SSL/TLS. We use industry-standard services (Firebase, Stripe) for authentication and payments. We comply with GDPR and don't sell your data to third parties.

Read more: Privacy Policy | GDPR Rights

Editorial & Content

How do I submit a news tip?

Use our secure Tip Line for confidential tips. For general story suggestions, email editorial@bugle.ie.

How do I report an error in an article?

Email corrections@bugle.ie with the article link and details of the error. We review all correction requests and fix errors promptly.

Learn more: Corrections Policy

Can I republish or share your articles?

You're welcome to share links and brief excerpts (2-3 paragraphs) with attribution. For full article republishing, contact editorial@bugle.ie. See our Terms of Service for copyright details.

Still Have Questions?

Can't find what you're looking for? Get in touch with us.